Shoppers Guide

Please note: When ordering, plants will not necessarily be in bud or flower. If you require a specific orchid in flower then please contact us to check availability. The web site contains lists of plants we have in highest numbers. New orchids will be added when they are available. If you still can't find what you are looking for then please contact us.

Payments for goods ordered on the web site are made through PAY PAL using credit or debit cards. You do not have to have a Pay Pal account to do this. Alternatively you can contact us directly with your order and card details. Credit/debit card details are not kept on file but destroyed immediately after processing.

Delivery options are as follows and can be selected in the ordering process:

2011 DELIVERY CHARGES

Standard Delivery £9.99 recommended for orders containing sundries

Express Orchid Delivery £12.49 recommended for orders containing orchids **

Before Noon Delivery £17.99 for all orchids or sundries orders

Saturday Delivery £24.99 for all orchids or sundries orders

Northern Ireland Delivery £24.99 for any orchids or sundries orders

Scottish Highlands and Islands Delivery £24.99 for any orchids or sundries

EU Delivery from £29.99 please ask for a special quotation

Where a Handy Bag or Sack of bark is ordered alongside any other plants or sundries then the bark will have to be sent as a separate item and so then incurs its own, individual £9.99 delivery charge.

Some sundries items or plants are very small and where possible we will try to save you delivery costs and send by a cheaper method. Please feel free to contact us to be quoted for small items.

** This is the recommended, faster method of delivery for orchid orders. If the slower Standard Delivery option is selected then the customer does so with the understanding that the plants may be put at risk by the slower delivery time.

We despatch mainly on Mondays and Tuesdays for delivery on the next day. If you require delivery on a Thursday or Friday then please arrange this with us directly.

Saturday deliveries will be despatched on fridays.

IMPORTANT: If you would like to specify a delivery day, add a personal message or add any other additional information then please send an accompanying email after you have placed your order and it will be tied up together in the processing. Thank you.

If you are ordering from outside the UK please refer to our Overseas Info page.

The checkout area requires you to enter your personal details, such as name, address, delivery address if different, and credit card details. Payments for goods ordered on the web site are made through PAY PAL using credit or debit cards. You do not have to have a Pay Pal account to do this. This ensures your transaction is 100% secure.

If you have any questions about our site or would rather order via telephone, fax or post, go to our contact page.

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