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Shoppers Guide

Please note: When ordering, plants will not necessarily be in bud or flower. If you require a specific orchid in flower then please contact us to check availability. The web site contains lists of plants we have in highest numbers. New orchids will be added when they are available. If you still can't find what you are looking for then please contact us.

Also please note Payments for goods ordered on the web site are made through PAY PAL using credit or debit cards. You do not have to have a Pay Pal account to do this. Alternatively you can contact us directly with your order and card details. Credit/debit card details are not kept on file but destroyed immediately after processing.

Delivery options are as follows and can be selected in the ordering process:

Express Delivery £10,

Before Noon delivery £15,

Saturday Delivery £20,

Delivery to Northern Ireland, Scottish Highlands and Islands

and Isle of Man £15,

We despatch Monday to Thursday and if we receive your order before 12 noon then it will go out the same day for delivery on the next day.

Saturday deliveries will be despatched on fridays.

IMPORTANT: If you would like to specify a delivery day, add a personal message or add any other additional information then please send an accompanying email after you have placed your order and it will be tied up together in the processing. Thank you.

If you are ordering from outside the UK please refer to our Overseas Info page.

ORDERING ON-LINE

When you enter the shopping section of the Burnham Nurseries site, you can go straight to our Product Overview to see everything in our on-line shop. You also have the option to do a Product Search if you don't know where to find what you are looking for.

Opens a search window, so you can search the store using keywords.

Opens a list of items currently in your basket, you can remove goods or change quantity's here. This will also take you to a step by step checkout area where you can enter your personal details and chose delivery options.

This will open an email window with our address pre-inserted.

This will take you back up one department in the store.

At the Product Overview you can enter the various sections of the store, sometimes you may be given another choice of sub-sections. To get back to the main store page simply click the BACK button or use the text links (see below)that appear when you start to enter the various sections.

Catalogue overview >>> Beginner's Orchids >>> Phalaenopsis

Text links appear as you go deeper into the various shop sections. They provide the ability to move back to a previous page in the current section or back to the store entrance. The BACK button mentioned above performs a similar task.

The Order button simply adds your chosen product to the cart, you can then chose to go straight to the checkout or confirm the order and carry on shopping. REMEMBER you can always change you products in your Basket by simply clicking Shopping Cart at any time.

 

Once you have selected a product click on Order, then to continue shopping click Back or to go forward to the checkout click order again. Here you can then select your delivery method, check your order and enter your delivery and payment details.

The checkout area requires you to enter your personal details, such as name, address, delivery address if different, and credit card details. Payments for goods ordered on the web site are made through PAY PAL using credit or debit cards. You do not have to have a Pay Pal account to do this. This ensures your transaction is 100% secure. lock.gif

If you have any questions about our site or would rather order via telephone, fax or post, go to our contact page.

Start Shopping!